APIs in Action
At TM Forum Action week held in Lisbon, Feb 6-10, Greg Tilton, CTO & Chariman of DGIT Systems gave a presentation on how to facilitate rapid rollout of new services thanks to Open APIs.
He explained how to transform business processes and OSS to implement automated order -to-activate end-to-end using APIs. As an introduction, he used a video from Richard Jeffares, Chief Operating Officer of Ultrafast Fibre.
He also explained how to improve customer experience and NPS score by enabling omnichannel customer management and partner integration capabilities.
You can access to the full report here.